COMMUNITY SWITCHBOARD - IMPORTANT INFORMATION PAGE

The Community Switchboard is as much a concept as it is an actual switchboard.  The purpose of the switchboard is to provide community residents a means to communicate and report, to the Heritage Community Association, any relevant community concerns or issues they may have.  This can include general and specific concerns that arise in the community. These issues and concerns may cover a wide range including inadequate and unhealthy housing conditions, community safety issues, crime and drug related issues, graffiti, traffic control, etc.   Don't forget - the community switchboard can also be used to let us know about what works well in the community and what you enjoy about living in our community. 

Once reported, specific issues will be directed to the appropriate agencies or organizations for them to deal with and the follow up of these reports will be monitored. 
It must be understood that your Heritage Community Association cannot guarantee that all problems and issues will be resolved to the satisfaction of they who report them.  The Association can, however, ensure that the issues are reported to the appropriate places and monitor what action has or will take place.

Often, for example, with litter related issues, the reports and incidents must reach a certain level before programs or initiatives are explored to correct the problem.  In a case such as this, the volume of reports must be monitored and recorded.  This is an example of how the Switchboard is useful in dealing with an issue such as this.
More specific incidents which create definable safety issues, for example, a failure to comply with housing bylaws, can be dealt with in a more immediate and individual manner.

The Switchboard can be reached using telephone, email, or a direct link on the Heritage Community Association website.  When using the telephone or the internet sources, please leave your contact information if you wish to have confirmation that your message was received.